Hotel Bella Napoli

We wanted to leave a review on our stay at Hotel Bella Napoli. This review will be posted to Trip Advisor. We wasn’t sure what to expect on our stay in Naples, first time here and wasn’t too sure when we arrived but have to give a 5 star review for both Roberta and the hotel staff. Firstly a warm welcome, the moment we arrived was like being welcomed by family. There’s no lift but in actual fact that was good because of all the great food we ate during our stay. The room was extremely clean, we loved all the extras we didn’t expect and the slippers were a beautiful touch. The bathroom was meticulously clean and plenty of toilet roll. Fresh towels and plenty of them per person. The extremely large smart tv with access to Netflix, prime and Disney+ made for a comfortable evening after a long day sight seeing, spacious fridge and plenty of sockets available for all our electronics. The whole look of the room was beautiful and again so clean. Loved the extra touches to the bed, very comfortable and again very clean. What the hotel doesn’t mention is how much is available for breakfast, so much food on offer and the scrambled eggs especially were so fluffy, the staff so helpful and friendly. It would have been helpful to know that we could have booked all the trips we wanted through the hotel but now we know, we won’t hesitate to ask Roberta in the future, she is so friendly and nothing is too much trouble. Would we stay again, absolutely, excellent value for money, superb service and a genuinely safe and friendly environment for everyone! Well done Roberta on making our stay a fantastic memory we can’t wait to share when we get home! ♥️

A huge thank you to Rosario at the front desk—he was absolutely amazing! (I hope you enjoyed the Georgian wine!) He went above and beyond to assist us, especially when we ran into a minor issue at a gas station while returning our rental car. Despite the street being somewhat busy during the day, it was completely quiet at night—no noise at all. The walls are well soundproofed unless someone has their TV on at full volume. The subway station wasn’t too far, making it convenient to get around. Our room was clean, spacious, and featured a massive TV, which was a nice touch. Overall, a fantastic stay!

The staff at this hotel, especially those on reception were great. They totally went above and beyond to help make our stay enjoyable. They gave advice on where best to eat and shop and how to get to places/transport options. The room was modern and breakfast was generous. Overall this is a good value option if you are travelling to and from the train station. There are a lot of reviews on the sketchiness of the location - and while the area around the station is a bit grimy, it didn't feel unsafe.

I like all the hotel people they were so kind. Especially reception responsible was so nice and helpfull. Breakfast was good and coffe was delicious. Thank you.

The room was very nice, clean and modern looking. Bathroom a little poky but manageable. The breakfast changes every day so if you're not keen on what's there day 1 there will be different options later. As many other reviews pointed out, the hotel is located near the station and as such is in a 'rough' part of the city. We didn't have any issues but bear it in mind, the flip side of this is that you can get to trains/metro easily for day trips to Pompeii etc.